In stock items will ship in 2-5 business days after purchase. Made to order and out of stock items will ship within 4-6 weeks unless otherwise specified. We will email you with tracking information when your order has been sent.
All purchases made through Plumery.com.au are shipped within Australia free of charge using Australia Post Express Post and Platinum Express delivery bags with tracking. Allow
1-3 working days for Australian metropolitan areas and 2-5 working days for Australian regional areas once the order being dispatched. Signature is required upon delivery.
Plumery is not liable for lost shipments when tracking dictates it has been delivered. Plumery is not responsible for the delayed delivery of packages due to the customer not being available for signature upon arrival, or due to any unforeseen weather or technical issue within the shipping company.
If your package is sent back to Plumery for any reason, you will be subject to paying for the re-shipment of your order.
If your order is a rush, please email firstname.lastname@example.org and we will do our best to prioritise your order.
Our customer service team with provide you with an expected delivery time upon completion of your order.
Please note that items ordered together may not always be shipped together. If your order requires more than one shipment you will be notified, and tracking numbers will be supplied for the multiple packages.