Product care

Over time, fine jewellery can become worn due to dust, pollution and daily wear all. The surface of gold, platinum and silver jewellery can become tarnished. Wear can loosen prongs and clasps which result in the loss of a stone or an entire piece of jewellery.

Professional cleanings are recommended as often as once a year for some pieces. We encourage you to bring your jewellery back to Plumery for professional servicing. Our staff is knowledgeable in all aspects of jewellery care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs

Sterling Silver Jewellery

Sterling silver is a precious metal and may require cleaning from time to time.

With proper care, your silver will retain its beauty and character for many years to come. Sterling silver tarnishes, especially when exposed to salt air and products containing sulfur, such as rubber bands and some papers. However, silver that is regularly worn needs less care.

The oxidation process is when the surface of the sterling silver blackens. It can be removed with cleaning using cloths or other appropriate silver polishing materials. Once cleaned and polished it should be kept in a clean dry place.

Gold and Platinum Jewellery

Between professional servicing, most gold and platinum jewellery can be maintained with a non-abrasive cleaner.

Examine your jewellery regularly to make sure settings are snug and clasps and joining are secure.

Avoid exposing gold jewellery to household bleach, which will quickly cause gold to discolor and possibly damage it.

Jewellery storage is important as well. Keep jewellery in a clean dry place.

Gemstone Jewellery

Taking care of all your jewellery items will keep them beautiful and wearable for longer. However some gemstones, require special care.

Take care to protect your jewellery from impact against hard surfaces and avoid contact with abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle. Many stones such as amethyst, emerald, kunzite, opal, pearl, peridot, tanzanite and tourmaline are very delicate and easily abraded. Enamel can also chip or scratch when struck. Gemstones can scratch other gemstones and wear away at precious metals. Therefore, avoid stacking those rings and bracelets that would be vulnerable to such abrasion. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning and household chemicals can also damage jewellery.

To clean diamonds, use a mild solution of six parts water to one part ammonia and apply with a soft bristle brush.

If worn often, pearls should be cleaned and restrung professionally yearly. Between cleanings, wipe pearls gently with a damp cloth.